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Octopus Trusted Partner | NCS Plumbing & Heating Specialists
Referred by Octopus Energy?

You're in the right place.

NCS Plumbing & Heating Specialists is an Octopus Trusted Partner and a current Cosy Accredited Installer, helping homeowners across Hertfordshire and the South East with expertly installed heat pumps and low-carbon heating technology.

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Independent companies selected, vetted and monitored by Octopus Energy against safety, quality and customer-service standards. Not Octopus employees.

How this partnership works

When Octopus Energy can't serve a customer directly — for example, if you're outside their installation area — they may recommend NCS as a trusted local partner. Here's what that means for you.

1

Octopus refers you to us

Octopus shares our name and a link to this page. You're free to choose any installer — there's no obligation to proceed with our quote.

2

You become our customer

Once you contact us, we handle everything — survey, quote, design, installation and aftercare. You deal directly with the NCS team throughout.

3

Your contract is with NCS

Any installation agreement is between you and NCS. Octopus Energy isn't a party to the contract and doesn't supervise the work on site.

What we offer

NCS has been installing heating and renewable energy systems across the South East since 2000. As a Cosy Accredited Installer, we can offer the Octopus Cosy heat pump as part of our range, where it is suitable for your home, installed and supported by our team.

Air source heat pump installation

MCS-certified installations including the Octopus Cosy heat pump where suitable for your property. We carry out full survey, design, installation and commissioning.

Solar PV panel installation

Reduce your energy bills and carbon footprint with a tailored solar installation, designed and fitted by our qualified team.

Boiler Upgrade Scheme (BUS) support

BUS-eligible installations — we'll help you understand what's available and guide you through the grant process. Eligibility and availability may vary; terms apply.

Full aftercare and service support

From first survey through to ongoing maintenance, you're our customer. We aim to make your transition to low-carbon heating as straightforward as possible.

Ready to get started?

Get in touch for a free, no-obligation survey. We cover Hertfordshire and the surrounding South East area. Our team will be in touch to discuss your requirements and arrange a convenient time.